Yumbox Snack

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

The Perfect Snack Companion for Active Kids

The Yumbox Snack transforms snack time into a balanced, mess-free experience with its clever three-compartment design. Engineered for children and adults on the go, this compact lunch box keeps snacks fresh, organized, and ready for adventure—whether it's morning tea, afternoon snacks, or weekend outings.

Why Families Love Yumbox Snack

• Leak-Proof Security: The innovative silicone seal keeps wet foods like yoghurt, dips, and sauces securely contained—no spills in backpacks or bags
• Perfectly Portioned Compartments: Two snack wells (one large 1⅓ cup, one small ⅔ cup) plus a dedicated dip well (approximately 2 tablespoons) encourage variety and portion control
• Kid-Friendly Design: Simple single-latch system allows even young children to open and close independently with confidence
• Themed Illustrations: Fun visual cues make snack time engaging while helping children understand balanced eating
• Lightweight & Portable: Compact design fits easily into backpacks, handbags, and lunch bags without adding bulk
• Easy Cleanup: Removable three-compartment tray lifts out for quick washing—dishwasher safe for busy families
• Safe Materials: Crafted from food-safe materials, completely free from BPA and harmful chemicals

Ideal For

Perfect for preschoolers, primary school students, busy parents, and anyone who values organized, portion-controlled snacking. The Snack size is ideal for morning tea, afternoon snacks, picnics, road trips, and day outings.

Specifications

• Three compartments: 1 large well (1⅓ cup), 1 small well (⅔ cup), 1 dip well (2 tablespoons)
• Leak-proof silicone seal (no water allowed)
• BPA-free, food-safe materials
• Dishwasher safe (top rack recommended)
• Weight: 366g
• Compact, portable design

Make snack time simpler, healthier, and more enjoyable with the Yumbox Snack—where thoughtful design meets everyday convenience.