Yumbox Original Lunch Box

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

The Ultimate Lunch Box for Picky Eaters & Snack Lovers

The Yumbox Original makes healthy eating fun and effortless with its clever six-compartment design that keeps foods fresh, separate, and visually appealing. Engineered specifically for young children and selective eaters, this premium lunch box transforms mealtime battles into delightful discoveries.

Why Parents Choose Yumbox Original

• Perfectly Portioned Compartments: Five half-cup sections aligned with food groups, plus a bonus compartment for dips or treats—encouraging balanced nutrition without the guesswork
• Leak-Proof Design: The innovative silicone seal keeps wet foods like yoghurt, apple sauce, and dips securely contained throughout the day
• Illustrated Food Groups: Visual cues help children understand balanced eating while making lunch preparation simple for busy parents
• Kid-Friendly Independence: Easy-to-open latch system empowers even the youngest children to access their lunch confidently
• Removable Tray: Six-compartment tray lifts out for quick cleanup—simply pop it in the dishwasher
• Safe Materials: Crafted from food-safe materials, completely free from BPA and phthalates
• Built to Last: Durable construction with replacement latches and trays available for extended use

Ideal For

Perfect for children aged 0-10 years, particularly picky eaters who prefer variety, snack enthusiasts, and parents seeking portion control solutions. The Original size offers generous capacity while remaining compact enough for small backpacks.

Specifications

• Six compartments: five half-cup food group sections plus one bonus compartment
• Leak-proof silicone seal for wet foods
• BPA-free and phthalate-free materials
• Dishwasher safe (top rack, maximum 65°C)
• Weight: 505g
• Replacement parts available

Transform lunchtime into an opportunity for healthy habits and independence with the Yumbox Original—where thoughtful design meets childhood nutrition.