Wooden Car Carrier with Sound and Light

Toybox Tales Shipping Policy

Australia-wide delivery with care, speed, and transparency

1. Where We Ship
We proudly deliver to every corner of Australia – from capital cities to rural townships and remote communities.
At this time, international shipping is not available.

2. Shipping Rates
We aim to keep shipping simple and fair:

• Standard Shipping (orders under $200): $11.95
• Standard Shipping (orders $200+): FREE
• Express Shipping (small to medium packages): $19.95
• Express Shipping (large or bulky items): $39.95

Shipping rates are calculated at checkout based on your order value and item type.

3. Delivery Partners
We use a trusted mix of Australia Post and reliable courier services to get your order to you safely and efficiently.
Tracking details will be provided as soon as your order has been dispatched.

4. Bulky or Remote Deliveries
In rare cases, large or heavy orders going to remote locations may become uneconomical to ship at standard rates.

If this happens:

• We’ll contact you promptly with a revised shipping quote.
• Any additional postage costs will be charged at actual cost only, with your prior approval.
• No additional fees will ever be charged without your consent.

5. Shipping Timeframes
We dispatch orders as quickly as possible and aim to get your toys on their way within 1–2 business days.
However, please note that shipping times are not guaranteed and may vary due to carrier delays or peak periods.

Toybox Tales is not liable for delivery delays once your order is with Australia Post or our courier partners, but we’re always here to help if something goes wrong.

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Start your engines - adventure awaits with the Wooden Car Carrier with Sound and Light, a beautifully designed transport toy made for busy little hands and big imaginations. Crafted from robust wood and accented with durable, colourful plastic, this vibrant orange carrier is packed with play potential and early learning benefits.

Loaded with four mini wooden cars and two cheerful wooden drivers, this toy encourages endless storytelling and active play. Extend the trailer into a working ramp to load up the cars, then lift the carrier board to keep everything secure for the journey ahead. And with a handy pull-along string, your toddler can lead the convoy around the house on their own exciting expeditions.

Push the top button to bring the vehicle to life with flashing lights, engine sounds, a honking horn and an upbeat melody – a multisensory experience designed to delight and stimulate growing minds.

Ideal for children aged 18 months and over, this toy is more than just fun – it nurtures fine motor development, encourages pretend play, and supports auditory and visual learning. It’s the perfect mix of motion, music, and make-believe for growing toddlers and preschoolers.

Key Benefits:

• Encourages imaginative play and vehicle recognition

• Promotes fine motor skills and cause-and-effect learning

• Interactive ramp for hands-on engagement

• Sound and light features stimulate sensory development

• Includes 4 cars and 2 character figures for storytelling fun

• Pull-along function supports gross motor movement

Safety Notice:
WARNING – BUTTON BATTERY HAZARD: This product contains a button or coin cell battery. Swallowing can lead to serious injury or death. Seek immediate medical attention if ingested. Keep batteries out of reach of children.