Wasgij? Original 39 | Chinese New Year

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Discover the Surprise with Wasgij? Original 39 Chinese New Year

The Wasgij? Original 39 Chinese New Year is not your ordinary jigsaw puzzle—it's a thrilling mystery that challenges you to piece together what the crowd is seeing, not what's on the box! This 1000-piece reverse puzzle brings the excitement of Chinese New Year celebrations to your puzzle table with fireworks, festivities, and an unexpected surprise.

What Makes Wasgij Puzzles Special?

Unlike traditional puzzles, Wasgij challenges you to use your imagination and problem-solving skills to work out what has caught everyone's attention. The image on the box shows vibrant Chinese New Year celebrations lighting up the streets—crowds gathering to welcome the Year of the Tiger with a fearsome tiger-themed parade, fun, and fireworks. But what has stopped the parade in its tracks and caused jaws to drop? That's the puzzle you need to solve!

Why Puzzle Lovers Choose Wasgij

• Unique Challenge: Puzzle the scene the crowd is seeing, not the image on the box—perfect for experienced puzzlers seeking something different
• Premium Quality Pieces: 1000 precision-cut pieces with excellent fit and durability, manufactured in New Zealand by trusted brand Holdson
• Vibrant Celebration Theme: Chinese New Year festivities with colour, culture, and unexpected twists make puzzle-solving entertaining and immersive
• Brain Training: Develops spatial reasoning, problem-solving, patience, and creative thinking through reverse-engineering the scene
• Display-Worthy: Completed puzzle measures approximately 688×493mm—ideal for framing as home décor
• Screen-Free Fun: Engaging solo or group activity that brings people together without devices

The Story

Chinese New Year celebrations are lighting up the streets, with crowds gathering to welcome the Year of the Tiger and enjoy the fun and fireworks. The fearsome tiger-themed parade is in full swing, but something has stopped it in its tracks! What has the woman with the smartphone seen that could've caused her jaw to drop? Use your imagination and the clues provided to piece together what the crowd is witnessing!

Product Details

• 1000 premium quality puzzle pieces
• Completed size: approximately 688×493mm
• Manufactured in New Zealand by Holdson
• Suitable for ages 8+ years
• Part of the popular Wasgij Original collection
• SKU: HOL775101

Perfect For

Ideal for puzzle enthusiasts, mystery lovers, cultural celebration fans, family activities, rainy day entertainment, or anyone who loves a good brain teaser with a twist. Makes an excellent gift, weekend project, or entertainment for puzzle nights with friends and family.

Trusted by Australian puzzle lovers for quality craftsmanship and innovative puzzle concepts. Add this unique Chinese New Year mystery challenge to your collection today!