Waboba | Original Tropical - Assorted Designs

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Make a splash this summer with the Waboba Original Tropical Ball, available at Toybox Tales — the legendary water ball that bounces on water! Inspired by the Swedish classic that started it all, this high-performance ball has a vibrant new tropical look, ready for endless fun in the sun.

Designed for oceans, lakes, and beach adventures, the Waboba Tropical features a patented 3-layer design with a signature gel core that delivers smooth, high bounces across the water. Whether you’re playing catch with friends or inventing new water games, it’s the perfect toy for active families and adventure-loving kids.

🌊 Features:

• The original ball that bounces on water

• Perfect for oceans, lakes, and beach play

• Surf/Extreme hybrid edition for high performance

• Patented 3-layer design with a signature gel core

• Great for ages 6 and up

• Ball size: 2.2 inches (approx. 5.5cm)

• Assorted designs – one will be sent at random

🌴 From backyard pools to ocean waves, the Waboba Original Tropical brings energy, laughter, and splashy fun to every water adventure — proudly available at Toybox Tales.