VLocity Train Set - The Purple Serpent

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Bring Victorian Railway History Home with the VLocity Train Set

All aboard! Bring the excitement of real country train travel into your home with the VLocity Train Set - The Purple Serpent. Inspired by the iconic V/Line Vlocity trains that connect towns and cities across Victoria, Australia, this beautifully detailed model captures the sleek design and modern styling of the real trains that traverse the Victorian countryside.

Why Train Lovers Choose the VLocity Train Set

• Authentic Victorian Design: Inspired by real V/Line Vlocity trains with realistic purple livery and detailed decals
• Realistic Detailing: Beautifully crafted exterior captures the sleek, modern styling of actual Vlocity trains
• Smooth-Rolling Carriages: Quality wheels glide smoothly along tracks for realistic train movement
• Easy-Connect Track: Simple track layout allows for quick setup and easy reconfiguration
• Versatile Display: Perfect for creating a small loop or expanding into a larger railway display
• Dual Purpose: Great for both display collections and imaginative play
• Australian Heritage: Celebrates Victoria's railway history and iconic regional trains
• Quality Construction: Durable materials built to withstand play and display

Perfect for Railway Adventures

Whether setting up a small country railway loop or expanding into a larger train display, the VLocity Train Set brings a piece of Victoria's railway heritage to life. Watch as the Purple Serpent speeds along the tracks, recreating the journey from Melbourne to regional Victoria. The realistic detailing and smooth operation make it perfect for collectors, train enthusiasts, and kids who love imaginative railway play.

Perfect For

Ideal for train collectors, railway enthusiasts, Victorian train fans, imaginative play, display collections, birthday gifts, and anyone who loves Australia's regional trains. Perfect for children and adults who appreciate authentic railway models.

Product Specifications

• VLocity train set with carriages and track
• Inspired by Victorian V/Line Vlocity trains
• Realistic purple livery and detailed decals
• Smooth-gliding wheels for realistic movement
• Easy-connect track for quick setup
• Suitable for display or play
• Trusted Centy quality
  
• HO Scale (1:87 scale)

Trusted by Australian families for quality model trains that celebrate our railway heritage. Bring Victoria's iconic Purple Serpent home with the VLocity Train Set!