Sylvanian Families - Baby Builders Series (blind bag)

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Discover Adorable Surprises with Sylvanian Families Baby Builders Blind Bag

The Sylvanian Families Baby Builders Series Blind Bag brings the excitement of collectible surprises to the beloved Sylvanian world. Each blind bag contains one adorable baby character dressed in a charming builder's outfit, complete with accessories—perfect for expanding your Sylvanian Village with delightful new residents.

Why Collectors Love This Series

• Surprise Collectible Fun: Each blind bag contains a mystery baby character—collect them all to complete the Builder series
• Premium Sylvanian Quality: Luxuriously soft velveteen flocking and exquisite attention to detail make these collectible figures a joy to hold and display
• Fully Poseable Characters: Movable arms, legs, and head allow children to create realistic poses and dynamic building site scenarios
• Themed Accessories: Each baby comes dressed in adorable builder's attire with themed accessories for imaginative construction play
• Expandable Play World: Compatible with the entire Sylvanian Families collection—add to existing families, houses, and playsets
• Encourages Imaginative Play: Perfect for developing storytelling skills, creativity, and nurturing role play through family-based scenarios

What's Inside

Each blind bag contains one surprise baby character from the Baby Builders Series, complete with builder's outfit and accessories. Characters are randomly selected, making each purchase an exciting surprise!

The Joy of Collecting

Blind bags add an element of excitement and anticipation to collecting Sylvanian Families. Children love the surprise of discovering which character they've received, and the themed series encourages collecting and trading with friends. Each baby builder brings new play possibilities to your Sylvanian Village.

Educational Benefits

• Develops storytelling and language skills through imaginative play
• Encourages nurturing and empathetic role play
• Builds fine motor skills through dressing and posing
• Promotes social interaction through collecting and trading

Product Specifications

• Price is for ONE Blind Bag, chosen at random
• One baby character per blind bag (randomly selected)
• Includes builder's outfit and accessories
• Premium velveteen flocking and quality construction
• Fully poseable figure
• Compatible with all Sylvanian Families playsets
• Suitable for ages 3+ years
• SKU: SF5838

Perfect For

Ideal for Sylvanian Families collectors, surprise gift-giving, party favours, stocking fillers, or treating young fans to an exciting collectible addition. Makes an excellent impulse purchase or reward for children who love the magic of surprise toys.

Trusted by Australian families for over three decades, Sylvanian Families combines premium quality with timeless play value. Add a delightful surprise to your Sylvanian Village today!