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Steffi Love Happy Family

Steffi Love  |  SKU: SB-105733673
Regular price $39.95

Delivery and Shipping

Toybox Tales Shipping Policy

Australia-wide delivery with care, speed, and transparency

1. Where We Ship
We proudly deliver to every corner of Australia โ€“ from capital cities to rural townships and remote communities.
At this time, international shipping is not available.

2. Shipping Rates
We aim to keep shipping simple and fair:

  • Standard Shipping (orders under $150): $11.95

  • Standard Shipping (orders $150+): FREE

  • Express Shipping (small to medium packages): $19.95

  • Express Shipping (large or bulky items): $39.95

Shipping rates are calculated at checkout based on your order value and item type.

3. Delivery Partners
We use a trusted mix of Australia Post and reliable courier services to get your order to you safely and efficiently.
Tracking details will be provided as soon as your order has been dispatched.

4. Bulky or Remote Deliveries
In rare cases, large or heavy orders going to remote locations may become uneconomical to ship at standard rates.

If this happens:

  • Weโ€™ll contact you promptly with a revised shipping quote.

  • Any additional postage costs will be charged at actual cost only, with your prior approval.

  • No additional fees will ever be charged without your consent.

5. Shipping Timeframes
We dispatch orders as quickly as possible and aim to get your toys on their way within 1โ€“2 business days.
However, please note that shipping times are not guaranteed and may vary due to carrier delays or peak periods.

Toybox Tales is not liable for delivery delays once your order is with Australia Post or our courier partners, but weโ€™re always here to help if something goes wrong.

Return and Refund Policy

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer aย 30-day return policy, which means you haveย 30 days from the date of deliveryย to request a return.

To be eligible, items must be:

  • In theย same conditionย as received
  • Unused and unworn
  • With allย original tags and packaging intact

It is theย senderโ€™s responsibilityย to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

  • Return postageย is at the senderโ€™s expense (unless the item is faulty or incorrect).
  • Original shipping chargesย areย non-refundableย for change-of-mind returns.
  • Some returns may incur aย restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please emailย hello@toyboxtales.com.auย or callย (03) 9521 6998ย before sending any items back.
Returns without prior authorisationย will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Pleaseย inspect your order immediatelyย upon delivery. If your item is:

  • Faulty or defective
  • Damaged in transit
  • Not what you ordered

Contact usย within 7 days of deliveryย so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, weโ€™ll notify you of the outcome.

  • If approved, refunds will be processed via yourย original payment method.
  • Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place aย new orderย to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

  • Perishable goods (e.g. food, plants, flowers)
  • Personal care items (e.g. beauty products)
  • Custom or personalised orders
  • Gift cards
  • Items marked asย sale or clearance

If youโ€™re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with ourย Privacy Policy, and used solely for processing your return or exchange.

Description

Celebrate the joys of family life with the Steffi Love Happy Family Doll Set, exclusively at Toybox Tales. This charming set is ideal for children aged 3 and up, offering a wonderful introduction to concepts of family care and interaction through imaginative play.

This delightful set features Steffi, her partner Kevin, and their adorable baby, each with articulated features for realistic play. Dress them up, sit them down for dinner, or take them out for a stroll with the included miniature accessories that mimic everyday family life. The set provides a playful yet insightful way to explore family roles and relationships, promoting empathy and nurturing behaviors.

Children can engage in scenarios that mirror real life, such as feeding the baby, going for family walks, or enjoying leisure time together. This hands-on play helps to develop emotional intelligence and social skills as kids enact various family activities and responsibilities.

Key Features:

  • Includes Steffi, Kevin, and baby dolls with articulated limbs
  • Realistic accessories for family activities like a stroller, high chair, and more
  • Encourages role-playing and understanding of family dynamics
  • Helps develop emotional intelligence and social interaction skills
  • Made with safe, non-toxic materials suitable for young children

The Steffi Love Happy Family Doll Set is an excellent tool for parents to introduce concepts of family bonding and responsibilities in a fun and engaging manner. Perfect for gifts or as a new addition to your childโ€™s doll collection, it promises to bring hours of joyful play and learning. Let your child discover the warmth and love of a happy family with every play session!

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

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