Smart Games | Penguins Huddle Up

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Bring Your Penguin Family Together with Smart Games Penguins Huddle Up

The Smart Games Penguins Huddle Up is a delightful strategic board game that challenges 2-4 players to gather their penguin families into cozy huddles while blocking opponents from doing the same. With adorable penguin pieces and clever ice-block mechanics, this award-winning game offers engaging family entertainment with two difficulty levels for ages 6 to adult.

Why Families Love This Game

• Strategic Family Fun: Easy to learn but challenging to master—perfect for family game nights with players of all ages
• Two Difficulty Levels: Beginner and advanced rules let the game grow with your family's skills and keep gameplay fresh
• Develops Critical Skills: Builds strategic thinking, spatial planning, problem-solving, and forward-thinking through competitive play
• Adorable Theme: Charming penguin families and Antarctic setting make the game visually appealing and engaging for young players
• Quick Gameplay: Games typically last 15-20 minutes—perfect length for maintaining attention and allowing multiple rounds
• Quality Components: Durable game board and penguin pieces built to withstand countless family game sessions

How to Play

Each player controls a penguin family (3 large and 3 small penguins) scattered across the icy game board. Your mission? Move your penguins strategically to bring them together into a huddle while using ice blocks to block your opponents' paths. The first player to successfully huddle their entire penguin family together wins!

Educational Benefits

Penguins Huddle Up offers rich learning opportunities as children develop strategic thinking and learn to anticipate opponents' moves. The game builds spatial reasoning as players navigate the board, encourages planning ahead, and teaches good sportsmanship through friendly competition. Perfect for developing critical thinking skills through engaging gameplay.

What's Included

• 1 game board
• 4 penguin families (each with 3 large and 3 small penguins)
• 6 ice blocks (4 straight and 2 curved)
• Game rules with 2 difficulty levels

Product Specifications

• Suitable for ages 6+ years to adult
• 2-4 players
• Average game time: 15-20 minutes
• Two difficulty levels for growing skills
• Award-winning Smart Games quality
• SKU: SNV-SGM-506

Perfect For

Ideal for family game nights, teaching strategic thinking, travel entertainment, rainy day activities, or families seeking screen-free games that bring everyone together. Makes an excellent birthday gift, holiday present, or addition to your family game collection.

Trusted by Australian families for quality craftsmanship and engaging gameplay. Bring your penguin family together and create warm memories with this cool strategic game!