Plus-Plus Puzzle by Number - Unicorn 250 Pieces

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Bring a touch of magic to playtime with the Plus-Plus Puzzle by Number – Unicorn, handpicked by Toybox Tales for kids (and grown-ups!) who love creativity, colour, and calm. This clever activity combines the joy of paint-by-number artistry with the hands-on satisfaction of building a puzzle, creating a unique, mindful experience for all ages.

Simply follow the enclosed pattern and match each number to its colour to build a stunning unicorn design using 250 vibrant Plus-Plus pieces. Once complete, display your finished masterpiece on a table or hang it on the wall — no glue or ironing needed!

Perfect for encouraging focus, patience, and creativity, the Puzzle by Number range offers a relaxing, screen-free activity that’s as fun for adults as it is for kids.

✨ Features:

• Create a beautiful unicorn mosaic with 250 colourful pieces

• Combines paint-by-number creativity with puzzle play

• Encourages fine motor skills, focus, and imagination

• No glue or ironing required — simply build and display!

• Promotes mindfulness for kids and adults alike

• BPA-free and phthalate-free, made in Denmark using 100% wind energy

• Designed in a zero-plastic-waste factory

• Suitable for ages 7 years and up

🦄💜 At Toybox Tales, we love toys that inspire creativity and calm — and the Plus-Plus Puzzle by Number Unicorn is a magical way to build, relax, and create something truly beautiful.