Oh Flossy X Fleur Harris - Garden of Dreams Collection Deluxe Makeup & Glitter Set

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Step into a world of wonder with the limited-edition Fleur Harris x Oh Flossy 'Garden of Dreams' Makeup & Glitter Set - a magical collaboration designed to delight young imaginations and keep delicate skin safe. Perfect for children who love to dress up, explore creative play, and feel just a little bit fancy - without the worry of harsh adult products.

This dreamy Australian-made set includes:

• 3 x Loose Eyeshadows (soft, shimmery powders for imaginative make-believe)

• 1 x Loose Blush Powder

• 1 x Natural Pink Lipstick

• 1 x Bio-Glitter Pot (biodegradable & sparkly!)

• 1 x Natural Primer for longer-lasting wear

Each product is:

• 100% natural & vegan

• Non-toxic, preservative-free, and hypoallergenic

• Dermatologically tested

• Handmade in Australia using gentle, skin-loving ingredients

No scrubbing needed - just rinse off with water for a fuss-free clean-up after hours of enchanting play.

Designed with care for children aged 3+, the set arrives in a beautifully illustrated magnetic-close box, featuring whimsical artwork by celebrated Australian artist Fleur Harris. Her charming woodland creatures and magical flora make the packaging just as special as the treasures inside - ideal for gifting or keeping on display.

And for little ones who aren't reading yet? Thoughtful face icons on the inside lid help them identify each product independently - adding a touch of confidence and joy to their play experience.

Why We Love It:
At Toybox Tales, we believe in sparking joy through safe, sensory play. This set offers the perfect balance of imagination and skin safety, encouraging role play, self-expression, and delight - all wrapped in a keepsake box they’ll treasure forever.

Important Info:
Recommended for ages 3+. Always use under adult supervision. Contains small parts – potential choking hazard.

Free From:
Preservatives, parabens, fragrances, nano-particles, phthalates, petroleum by-products, PEGs, and talc.