Oh Flossy Christmas Tree Bath Bomb

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Turn bath time into a festive wonderland with the Oh Flossy Christmas Tree Bath Bomb - a joyful, fizzy treat designed just for little ones! Bursting with a cheerful pink hue and the sweet scent of Watermelon, this large pink bath bomb comes in a box shaped like a Christmas tree and adds a swirl of Christmas excitement to your child's evening routine.

Specially crafted with natural, gentle ingredients, this bath bomb is:

• 100% natural

• Made in Australia

• Free from SLS, preservatives, and synthetic dyes

• Dermatologically tested and non-toxic

Perfect for sensitive skin, this bath bomb fizzes and foams, creating a soothing sensory experience while lightly tinting the water - without staining the skin or bathtub.

Directions for Use:
Drop the bath bomb into a warm bath and watch as it bubbles and fizzes. Best enjoyed under adult supervision. Not recommended for children under 3 years.

Why We Love It:
At Toybox Tales, bath time is more than bubbles - it's a moment of magic, calm, and joy. This festive fizz offers a safe, sweet-smelling experience that helps children wind down and feel special - because every day deserves a little celebration.

Key Ingredients:
Citric Acid, Kaolin Clay, Vitis vinifera, Sodium Lauryl Sulfoacetate, Fragrance oil (Rainbow Sherbet), Polysorbate 80. May Contain, 68258-82-2, 18472-87-2, 10101-66-3, 12225-21-7, 68258-82-2, 1308-38-9, 77288 colour.

*Bath care: If they leave a ring of colour around your tub - don't worry these bombs do not stain! Any colour residue can be removed simply with a hand towel with some soapy warm water.