Katamino Tower

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Build up a cylindrical tower. 

1-2 Players

Features: Cooperative Game

Theme: Puzzle

Description:

Katamino Tower is a logic puzzle game played with high-end 3D wooden shapes that must be arranged in order to reconstruct a tower. Each shape of the game is unique.

In the cooperative mode for two players, each turn, a player chooses one of 15 pieces of the game and they play either around the pillar for the rings, or outside for the pentaminos.

Players are allowed to gather.

The rings can be rotated as they are played along the pillar.

The aim is to round off the perfect cylinder.

Each full ring equals 1 point.

The game can also be played as a solitaire puzzle. According the the selected difficulty level, the player will have to re-create a 2, 3, 4 or 5 level tower.

If the player chooses Beginner Mode, he receives clues about the pieces he/she should use.

The Expert Mode comes with Challenge cards and solutions… There is more than 45.000 unique solutions in total!