Honeysticks | Super Jumbos 12 Pack

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Let creativity flow with the Honeysticks Super Jumbo Crayons, handpicked by Toybox Tales for safe, eco-friendly, and joyful art time. Handmade in New Zealand using 100% pure beeswax and food-grade pigments, these crayons are free from paraffin wax and fillers — meaning no chemical smells, no waxy residue, just the natural scent of beeswax.

Each Super Jumbo Crayon is a whopping 10cm long and 2cm thick, making them perfectly sized for little hands. Their chunky shape helps toddlers and preschoolers develop an early pencil grip, while the durable size makes them almost unbreakable. With 12 vibrant colours included, kids can enjoy hours of drawing, colouring, and imaginative play.

✨ Features:

• Handmade in New Zealand from natural beeswax & food-grade pigments

• 12 exciting colours to inspire creativity

• 10cm long x 2cm thick – perfect for toddlers & preschoolers

• Chunky shape supports fine motor skills & pencil grip development

• Super durable and long-lasting design

• Wrapped for mess-free masterpieces

• Free from paraffin, fillers & toxic ingredients

🌿🎨 At Toybox Tales, we love art supplies that are as safe as they are fun. The Honeysticks Super Jumbo Crayons are the perfect way to introduce little artists to colouring — naturally, creatively, and sustainably.