Heebie Jeebies | Freeze Dried Gelato | Boysenberry

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Freeze Dried Gelato | Boysenberry - A Crispy Berry Delight

Experience the delicious Boysenberry Gelato like never before with Heebie Jeebies Freeze Dried Gelato. This fruity favourite has been transformed through revolutionary freeze-drying technology—originally developed for NASA's Apollo missions—into a super crispy, intensely flavoured snack that's truly out of this world.

Why Kids and Adults Love Freeze Dried Gelato

• Super Crispy Texture: Freeze-drying expands the gelato to double or triple its original size, creating an incredibly light, crispy, and satisfying crunch
• Intense Boysenberry Flavour: With over 99% of water removed, the sweet-tart boysenberry flavour is concentrated for an indulgent taste experience
• Long-Lasting Freshness: Stays crunchy for years thanks to the removal of moisture—perfect for pantry stocking or emergency snack supplies
• Unique Snacking Experience: A completely different way to enjoy gelato—crispy instead of creamy, portable instead of frozen
• Space-Age Technology: Made using the same freeze-drying process developed for astronauts on NASA missions
• Australian Made: Proudly freeze-dried right here in Australia using local expertise
• Conversation Starter: The fascinating science behind freeze-drying makes this a fun educational treat

The Freeze Drying Process

Ever wondered how freeze-dried gelato is made? The process begins by subjecting the gelato to frigid temperatures as low as -40°C. It's then placed in a vacuum chamber where the magic happens—under reduced pressure, the water content sublimates (transforms directly from ice to vapor). This process is repeated up to 100 times, removing more than 99% of the water and creating the perfect crunch that makes freeze-dried treats so special.

Perfect For

Ideal for adventurous snackers, science enthusiasts, unique gift-giving, party treats, camping trips, school lunches with a twist, or anyone curious about space-age food technology. The Boysenberry flavour offers a delicious sweet-tart berry taste that's uniquely satisfying.

Product Specifications

• Freeze-dried Boysenberry Gelato
• Super crispy texture with intense flavour
• Over 99% water removed for long-lasting crunch
• Made in Australia using NASA-inspired technology
  

Trusted by Australian families for unique, innovative treats that combine science and fun. Discover the extraordinary crunch of Freeze Dried Gelato Boysenberry!