CORE Protection Aero Gloves

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

CORE Protection Aero Gloves

In August 2023 Kieran Reilly became the World Champion at the BMX Freestyle Park World Championships - we thought he deserved his own gloves.... AND NOW...Kieran Reilly has won a silver medal in the men's BMX freestyle at the Paris Olympics, August 2024! We are SO proud to be associated with such a legend.

CORE Protection brings you one of the best riding gloves you will ever use! With our Skin Fit design you will forget you have gloves on whilst riding without sacrificing performance. All our gloves are touch screen friendly so you can keep your Instagram game strong without taking your gloves off.

Designed for maximum comfort and performance the CORE gloves improve grip, reduce sweat and keep your hands warm whilst riding. CORE’s grip enhancing design allows for maximum feel and responsiveness whilst riding without having a bulky glove on your hands. Change the way you ride with CORE Gloves!

CORE Glove Features:

• Skin Fit design
• Sweat absorbing micro fibre cloth over thumb
• Grip enhancement
• Touch screen thumb and index finger
• Ventilation holes
• Velcro rubber strap
• Rubber side tag
• Breathable and smooth printed upper
• Reinforced thumb area (where most gloves rip)
• Premium materials throughout
• Perfect for riding bikes and scooters
• Sold as a pair