CORE Kids Foldy Scooter with LED Wheels

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

CORE Kids Foldy Scooter

We are excited to expand our range this year by introducing CORE’s first foldable scooter. The Foldy1!

• Overall Height: Handlebar 640mm – 915mm
• Age range:3+
• Handlebar: Extendable Bar Height from 630mm – 845mm
• Grips: Super comfy 165mm Foam Handle grips
• Headset: 360degree spinning headset
• Wheels: LED Light up – 100mm plastic spoked wheels
• Bearings: CORE Premium Bearings
• Deck: Pro Boxed Scooter Deck 440mm x 90mm
• Folding Mechanism: Easy pull lever to fold
• Weight: 2.78KG
• Maximum Rider Weight:100kg

Perfect for beginners
Putting smiles on everyone’s faces this is the perfect introduction to 2-wheeled scooters. The Foldy1 has been specially designed for younger children, and kids. With the extendable bar height, this scooter will last well beyond the age of 3+, maximising the lifespan of your scooter, and also giving a comfortable ride.

Easy storage and Transportation
This scooter is one of the lightest kid’s scooters on the market. Only 2.78kg, with the easily adjustable bars and folding mechanism, this makes packing away the Foldy1 incredibly simple and quick. Perfect for easy storage and transportation.

Perfect manoeuvrability
Our 360 degree spinning headset allows for a natural feeling ride, thus the perfect introduction to 2 wheels. Steering just like a bike makes the scooter a lot more responsive and gets rid of any restriction to movement. This will ultimately make the scooter a lot easier to manoeuvre which is very important for a beginner.

Quality Checked
Like all of our products, we put them through rigorous testing. Our Professional team rides and tests all of our products to make sure they are the highest quality and strength. This is a very important stage in our quality control checks.

**Please note that the Foldy1 has been designed and engineered for transport use, NOT tricks or stunts**