Connetix | Super Ball Run Pack 134 pc

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Unleash creativity and imagination with the Connetix 134 Piece Super Ball Run Pack, handpicked by Toybox Tales for curious kids and creative families. Designed for endless building adventures, this dynamic set includes everything needed to construct exciting magnetic ball runs, encouraging hands-on learning through open-ended play.

Featuring 42 large and small square magnetic tiles, clear fluted tubes, soundscape staircases, S-bends, and a split tube for racing fun, kids can design and redesign elaborate runs that bring colour, sound, and movement together. The pack also includes 6 rainbow-coloured wooden balls and vibrant connector tiles to spark even more building possibilities.

Perfect for little engineers and big imaginations alike, the Super Ball Run Pack inspires creativity, problem-solving, and STEM learning. As children grow, their builds evolve — from simple runs to complex mazes and sensory designs — making this a toy that truly grows with them.

✨ Features:

• Includes 134 high-quality magnetic pieces for endless design options

• Clear fluted tubes, staircases, bends, and split tracks for racing fun

• 42 magnetic tiles in various sizes for sturdy structures

• 6 rainbow wooden balls and colourful connectors for vibrant play

• Encourages STEM learning, creativity, and problem-solving

• Compatible with all Connetix sets for extended play

• Suitable for ages 3 years and up

🌈🔮 At Toybox Tales, we love toys that combine creativity, learning, and fun — and the Connetix Super Ball Run Pack is the ultimate open-ended playset for building imagination, one magnetic piece at a time.