Connetix | Bright Mega Pack 202 Piece

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Inspire children to unleash their imagination, take the lead in their play and create the ultimate bright, colourful builds!

Build bigger, create more and explore endless possibilities with the CONNETIX 202 Piece Bright Mega Pack, featuring a huge selection of magnetic tile shapes in eight bright colours, plus two motion bases with real rubber wheels.

Packed with creative potential, this comprehensive pack provides everything children need to design, build and bring their biggest ideas to life. From towering castles and multi-level car parks to bustling cities, ball runs, imaginative small worlds and moving vehicles, the possibilities are limited only by imagination. With a wide variety of shapes to explore, children can experiment with balance, symmetry, engineering and problem-solving while developing confidence through open-ended play.

Ideal for collaborative play, the Bright Mega Pack encourages teamwork, communication and shared creativity as multiple builders create side-by-side or work together on ambitious projects. Compatible with the entire CONNETIX range, this mega-sized pack offers endless opportunities to build bigger, play longer and discover new possibilities with every creation.

Package Contents

• 48 x Standard Squares
• 32 x Equilateral Triangles
• 32 x Right Angle Triangles
• 32 x Isosceles Triangles
• 8 x Square Windows
• 8 x Open Squares
• 8 x Fences
• 8 x Large Squares
• 8 x Small Rectangles
• 8 x Mini Squares
• 8 x Open Rectangles
• 2 x Car Bases
• 1 x Inspiration Book