Connetix | Bright Car Pack 2 Piece

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Add a new dimension to your magnetic tile play and get your imagination moving!

The CONNETIX 2 Piece Bright Car Pack includes one blue and one yellow motion base featuring real rubber wheels and our unique bevel design. The perfect addition to existing collections, this pack unlocks endless possibilities for children to design and build their own wheeled creations – from cars, trucks and trains to moving robots, fantastical creatures and imaginative inventions.

Designed to add a dynamic new dimension to magnetic tile play, these versatile bases encourage children to experiment, problem-solve and bring their ideas to life. As they build, test and redesign their creations, children can explore concepts such as movement, balance and engineering through hands-on play. Whether constructing speedy race cars, hardworking construction vehicles or whimsical characters on wheels, every build becomes an opportunity for creative discovery.

Putting children in the driver's seat of their imagination, the Bright Car Pack inspires endless adventures and storytelling possibilities. Compatible with the entire CONNETIX range, it encourages builders to customise, rebuild and reinvent their favourite vehicles, creating exciting new journeys with every play session.

Package Contents

• 1 x Blue Motion Base
• 1 x Yellow Motion Base