CollectA | Cat Moggy Stretching (S)

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

🐾 CollectA | Cat Moggy Stretching (S)

Bring a little feline charm into playtime with the CollectA Cat Moggy Stretching. This sweet, small-scale model captures the relaxed elegance of a cat in mid-stretch – a moment every cat lover will recognise.

Hand-painted and beautifully detailed, this miniature moggy encourages imaginative storytelling and roleplay, helping children explore empathy and care for animals while boosting their creativity.

Made from high-quality, non-toxic materials, this figure is perfect for little hands and big imaginations. Whether it’s part of a budding animal collection, a pretend pet for a doll’s house, or simply a treasured desk companion, the CollectA Cat Moggy is a playful addition that sparks wonder in every age group.

Why We Love It:

• Encourages imaginative play and storytelling skills

• Helps teach empathy and respect for animals

• Durable, safe, and made to last through countless adventures

• Ideal for collectors and animal-loving kids alike

Product Details:

• Brand: CollectA

• Size: Small (S)

• Age: 3+ years

• Material: High-quality, non-toxic PVC

• Finish: Hand-painted for realistic detail

✨ At Toybox Tales, we believe every toy should tell a story. This little moggy is ready to stretch into your child’s heart and imagination.