Buzzy Days Bee Wooden Castanets

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Please note price is for ONE Wooden Castanet. Colour chosen at random when ordering online.

Bring a touch of musical joy to your child’s playtime with the Koala Dream Buzzy Days Bee Wooden Castanet! Made from high-quality beech wood and finished with non-toxic paints, each castanet is carefully crafted for safe and delightful play. Decorated with a cheerful bee design, this adorable instrument captures young imaginations and makes every playtime a little brighter.

Educational & Engaging
Perfect for little hands, the Buzzy Days Bee Wooden Castanet produces a satisfying click sound that enhances motor skills, dexterity, and rhythm awareness. It’s a wonderful tool for strengthening hand muscles and introducing rhythm, making it an ideal addition to home playrooms or classrooms.

Why Choose the Buzzy Days Bee Wooden Castanet?

• Skill Development: Encourages fine motor skills, hand strength, and rhythm awareness.
• Safe & Durable: Made from premium beech wood with child-safe, non-toxic paints.
• Engaging Design: Bright bee theme adds charm and excitement to playtime.

Please note, price is for one wooden castanet. Suitable for ages 18 months and up, this castanet makes music-making easy, safe, and endlessly enjoyable!

For Ages: 18 months and up