Brio | Railway World Deluxe Set - 106 pieces

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

All aboard for the ultimate Brio adventure! The Railway World Deluxe Set has absolutely everything little train lovers could wish for, bringing together favourites from across the Brio World into one epic playset. With over 100 pieces, this set is packed full of imaginative play opportunities that will keep kids entertained for hours on end.

Children can build and explore a bustling world — guiding trains from the farm to the airport, over bridges, through stations, past the lighthouse, and down to the harbour. Along the way, there are plenty of fun details: farm animals, a tractor, vehicles, a ferry with horn and lights, and even a Speaking Train Station that announces destinations at the push of a button. Add in working lights and sound effects, and the adventure feels truly alive.

When playtime is over, everything packs neatly into two sturdy green storage boxes with secure clasps — making clean-up quick and easy.

✨ Features:

• Deluxe 106-piece set combining trains, tracks, vehicles & accessories

• Includes farm, airport, ferry, lighthouse, crane, bridges, stations & more

• Fun sound and light effects (requires batteries)

• Speaking Train Station with clock and announcements

• Ferry with horn sound and sidelights

• Lighthouse with flashing light & sounds

• Packed in two durable storage boxes (Large: 33 x 38 x 28 cm, Small: 16 x 38 x 28 cm)

• Track layout size: 116 x 147 cm

• Made from FSC-certified European beech wood and high-quality plastics

• Compatible with all Brio World tracks and accessories

• Recommended for ages 3 years and up

🎁 The Brio Railway World Deluxe Set is the ultimate gift for young train enthusiasts — an immersive play world full of storytelling, discovery, and classic Brio quality.

⚠️ Safety Note:
This set contains a button battery. Keep new and used batteries away from children. If swallowed or inserted, a button battery can cause serious injury — seek immediate medical attention.