Ty Beanie Bellies | Binx the Russian Blue Cat | Regular

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

The TY Beanie Bellies | Binx the Russian Blue Cat | Regular is a sleek and stylish plush, perfect for cat lovers and TY collectors alike. With its soft grey fur, bright glittery eyes, and an adorable face, Binx the Russian Blue cat is ready to be your new cuddly companion. Whether for playtime, snuggles, or adding to your collection, Binx brings elegance and cuteness in equal measure.

Adorable Cat Design: Binx features soft, velvety grey fur, signature big, glittery eyes, and a cute embroidered nose, capturing the beauty of the Russian Blue breed in plush form.

Super Soft and Cuddly: Made from TY’s high-quality plush fabric, Binx is perfect for cuddling, hugging, or carrying around, making this cat as cozy as it is charming.

Perfect Size for All Ages: Whether you’re a child looking for a snuggly friend or a TY Beanie Bellies collector, Binx is the perfect size for hugging, displaying, or taking along on adventures.

Great Gift for Cat Lovers: Binx the Russian Blue Cat makes a thoughtful and fun gift for birthdays, holidays, or any special occasion for cat lovers and TY enthusiasts.

Add a touch of elegance to your collection with TY Beanie Bellies | Binx the Russian Blue Cat | Regular, available at Toybox Tales, where cute and collectible meet comfort and joy!