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Tambú - Golden Star

Tambu  |  SKU: JCTMB08G
Regular price $119.95
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    Delivery and Shipping

    Toybox Tales Shipping Policy

    Australia-wide delivery with care, speed, and transparency

    1. Where We Ship
    We proudly deliver to every corner of Australia – from capital cities to rural townships and remote communities.
    At this time, international shipping is not available.

    2. Shipping Rates
    We aim to keep shipping simple and fair:

    • Standard Shipping (orders under $200): $11.95
    • Standard Shipping (orders $200+): FREE
    • Express Shipping (small to medium packages): $19.95
    • Express Shipping (large or bulky items): $39.95

    Shipping rates are calculated at checkout based on your order value and item type.

    3. Delivery Partners
    We use a trusted mix of Australia Post and reliable courier services to get your order to you safely and efficiently.
    Tracking details will be provided as soon as your order has been dispatched.

    4. Bulky or Remote Deliveries
    In rare cases, large or heavy orders going to remote locations may become uneconomical to ship at standard rates.

    If this happens:

    • We’ll contact you promptly with a revised shipping quote.
    • Any additional postage costs will be charged at actual cost only, with your prior approval.
    • No additional fees will ever be charged without your consent.

    5. Shipping Timeframes
    We dispatch orders as quickly as possible and aim to get your toys on their way within 1–2 business days.
    However, please note that shipping times are not guaranteed and may vary due to carrier delays or peak periods.

    Toybox Tales is not liable for delivery delays once your order is with Australia Post or our courier partners, but we’re always here to help if something goes wrong.

    Return and Refund Policy

    Toybox Tales Returns & Refunds Policy

    Hassle-free returns with a little care and clarity

    1. 30-Day Return Window
    We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

    To be eligible, items must be:

    • In the same condition as received
    • Unused and unworn
    • With all original tags and packaging intact

    It is the sender’s responsibility to ensure items are securely packaged for safe return.

    2. Return Shipping & Fees

    • Return postage is at the sender’s expense (unless the item is faulty or incorrect).
    • Original shipping charges are non-refundable for change-of-mind returns.
    • Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

    3. How to Start a Return
    To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
    Returns without prior authorisation will not be accepted.

    4. Faulty, Damaged, or Incorrect Items
    We care deeply about product quality and your experience.

    Please inspect your order immediately upon delivery. If your item is:

    • Faulty or defective
    • Damaged in transit
    • Not what you ordered

    Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

    5. Refunds
    Once we receive and inspect your return, we’ll notify you of the outcome.

    • If approved, refunds will be processed via your original payment method.
    • Please allow time for your bank or credit card provider to complete the transaction.

    6. Exchanges
    Need a different item or size?
    Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

    7. Items Not Eligible for Return
    For hygiene, safety, and customisation reasons, the following items cannot be returned:

    • Perishable goods (e.g. food, plants, flowers)
    • Personal care items (e.g. beauty products)
    • Custom or personalised orders
    • Gift cards
    • Items marked as sale or clearance

    If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

    8. Data & Privacy Assurance
    Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

    Description

    Unlock the Joy of Music with the Golden Star TAMBÚ Steel Tongue Drum!
    Introducing the Golden Star TAMBÚ Steel Tongue Drum, a radiant way to introduce your child to the world of percussion. This striking instrument, in a shimmering golden hue, effortlessly produces harmonious and long-lasting notes that create a warm and relaxing atmosphere. Perfect for nurturing creativity and focus, the TAMBÚ can be played with drumsticks, fingerpicks, or even just fingers, making it a fun and accessible choice for children and adults alike. Whether your little one is beginning their musical journey or already enjoying sound exploration, this luminous instrument will provide hours of joyful and therapeutic play.

    Everything You Need to Get Started
    At Toybox Tales, we believe in providing everything you need for a complete musical experience. The Golden Star TAMBÚ comes with a sheet music book, two drumsticks, four fingerpicks, and a convenient bag with a strap for easy transportation. To keep your drum gleaming, a cleaning cloth is also included. Let the soothing sounds and brilliant colour of the Golden Star TAMBÚ inspire your child’s imagination, supporting early learning and creative exploration. Perfect for children aged 3 and above.

    The Tambú Drum is approximately 20.3cm in diameter, 10.5cm high and weighs 900g.  It has 11 notes and is tuned to the Major G Scale.

    Payment & Security

    Payment methods

    • American Express
    • Apple Pay
    • Google Pay
    • Mastercard
    • PayPal
    • Shop Pay
    • Union Pay
    • Visa

    Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

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