Solar Buddies Sunscreen Applicator

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Mess-Free Sun Protection for Active Kids

The Solar Buddies Sunscreen Applicator transforms sun safety from a daily battle into a fun, independent routine. This innovative roll-on applicator allows children to apply their own sunscreen without sticky hands, messy spills, or parental wrestling matches—making sun protection effortless for the whole family.

Why Parents Choose Solar Buddies

• No More Sticky Hands: The clever roll-on design applies sunscreen smoothly without children (or parents) getting messy—perfect for squirmy toddlers and independent kids
• Encourages Independence: Easy-to-use applicator empowers children to take responsibility for their own sun safety, building healthy habits early
• Works With Your Favourite Sunscreen: Simply fill with any sunscreen or sun cream you already trust—no need to switch brands or formulas
• Even, Thorough Coverage: The rolling ball ensures consistent application, reducing missed spots and improving protection
• Reusable & Eco-Friendly: Refillable design reduces waste and saves money compared to single-use applicators
• Portable & Leak-Proof: Compact size fits easily in beach bags, backpacks, and nappy bags for on-the-go reapplication
• UK Design Excellence: Featured on Dragons' Den, this award-winning design combines practicality with child-friendly innovation

Ideal For

Perfect for toddlers, preschoolers, and primary school children who resist traditional sunscreen application. Essential for beach days, pool visits, outdoor play, sports activities, and family holidays in the Australian sun.

How to Use

1. Unscrew the top and fill with your preferred sunscreen
2. Replace the roller ball applicator securely
3. Roll gently over skin in circular motions for even coverage
4. Reapply regularly, especially after swimming or sweating

Specifications

• Roll-on applicator design
• Refillable and reusable
• Compatible with all sunscreen brands
• Leak-proof construction
• Weight: 67g
• Designed in the UK

Make sun safety simple, fun, and effective with Solar Buddies—where smart design meets essential protection for Australian families.