Indigo Jamm | Racing Rocky

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

On your marks, get set, go - Racing Rocky is ready to zoom! 🏎️

This gorgeous push-along racing car is the kind of toy that gets little ones moving, laughing and coming back for more. With its bold, attractive paintwork and smooth rubberwood finish, Rocky looks just as good on the shelf as he does tearing around the living room floor.

Pop out the removable peg man racing driver for added play value - little hands will love putting him in and taking him out, all while quietly building fine motor skills and hand-eye coordination.

Made from durable rubberwood and birch ply, Racing Rocky is crafted to last through years of enthusiastic play - a classic toy that never goes out of style.

At Toybox Tales, we love toys that get kids moving and imaginations racing - and Rocky does both, lap after lap.

Why You'll Love It:

• A classic push-along toy that encourages active play
• Features a removable peg man racing driver for extra fun
• Supports fine motor skills and hand-eye coordination
• Made from durable rubberwood and birch ply
• Beautiful paintwork - a toy kids and parents will both love
• Makes a wonderful gift for babies and toddlers

Specifications:

• Materials: Rubberwood and birch ply
• Includes: Racing car and removable peg man driver
• Age: Suitable for 12 months and up