Noisy Rhymes Book | Happy And You Know It

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Sing, clap, and giggle along with Noisy Rhymes - Happy And You Know It! This interactive board book is packed with cheerful illustrations, playful text, and a sound button that lets little ones join the fun. It’s story time, music time, and play time all rolled into one.

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Features Parents Love

• Safe & sturdy design – crafted as a cased board book with rounded corners, perfect for little hands.

• Built to last – durable pages made to handle enthusiastic page-turners.

• Interactive sound button – press to play and sing along (includes AG3 batteries).

• Find-me activities – hidden picture challenges inside to spark observation skills.

• Perfect for ages 4+ – encourages rhythm, early literacy, and imaginative play.

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Why It’s Special

This isn’t just a book - it’s an experience. By combining music, movement, and storytelling, Noisy Rhymes – Happy And You Know It helps children build early language skills while making memories filled with laughter and song. It’s also a thoughtful gift for birthdays, preschoolers, or any little one who loves music.

Important Safety Note

This book contains button batteries. Keep new and used batteries away from children. Swallowing can cause serious injury in just two hours and can be fatal. Always ensure the battery compartment is secure before giving the book to your child.