Magna-Tiles - Castle Deluxe + microMAGS 48 Piece Set

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Enter a Realm of Imagination with the Magna-Tiles Castle DLX Set

Imagination knows no bounds with the Magna-Tiles Castle DLX Set! Featuring a working drawbridge, an exclusive dragon figure, and a sprinkle of glitter tiles, this set invites children to step into a magical world of building and storytelling. Unique balcony pieces, spiral staircases, and microMAGS components add extra enchantment to every creation. Whether defending a castle or embarking on a soaring adventure, children can explore endless fairy tale adventures with this expansive magnetic set.

What's Included

The Magna-Tiles Castle DLX Set includes 48 magnetic pieces, designed for imaginative play and creative building:

• 1 Drawbridge
• 1 Dragon Figure
• 1 Royalty Figure
• 2 Spiral Staircases
• 2 Balconies
• 4 Windows
• 2 Equilateral Triangles (Glitter)
• 2 Quarter Circles
• 5 Isosceles Triangles
• 20 Squares (10 Glitter, 10 Standard)
• 2 microMAGS Equilateral Triangles
• 4 microMAGS Squares
• 2 microMAGS Isosceles Triangles

Unique Features

• Innovative Design: This set includes the first-ever working drawbridge, spiral staircase, and balcony pieces, along with exclusive dragon and royalty figures and redesigned windows. The addition of microMAGS pieces enhances storytelling and imaginative play.
• Developmental Benefits: Encourages learning through play by fostering an understanding of cause and effect, logic principles, hand-eye coordination, and fine motor skills.

Perfect for Gifting

Ideal for young castle enthusiasts aged 3 and up, the Magna-Tiles Castle DLX Set makes a memorable gift that combines creativity with imaginative play. It seamlessly integrates with other Magna-Tiles sets, expanding the magical possibilities.

Always Compatible

All pieces in the Castle DLX Set are fully compatible with other Magna-Tiles sets, making it easy to expand and enhance collections.

Safety and Quality Guaranteed

Magna-Tiles sets are designed for durability, featuring a lattice design to prevent cracking and secure magnets with fastening rivets. Made from food-grade, non-toxic MABS plastic, these tiles are free from BPAs, phthalates, and latex, ensuring safe, frustration-free building.

Designed with Purpose

Loved by builders aged 3 to 99, Magna-Tiles sets are crafted for fun, engaging, and developmental play that is entirely child-led. No instructions or adult supervision are needed to unlock a world of creativity.