Kaiko Fidgets | Black Kaiko Wrist Spikey

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Kaiko Wrist Spikey – Large Plus A Bit Size (Black)

Calming deep pressure and sensory input, all in one wearable spikey band.

The Kaiko Wrist Spikey in Large Plus A Bit size is designed to provide comforting sensory feedback and deep pressure input. Worn on the wrist or rolled between hands, it’s perfect for children, teens, and adults who seek tactile stimulation to focus, calm, and self-regulate throughout the day.

Why we love it at Toybox Tales

✔️ Provides deep pressure input – calming and regulating for sensory seekers
✔️ Discreet and wearable – ideal for school, therapy, work, or on the go
✔️ Durable stainless steel with black coating – stylish and long-lasting
✔️ Versatile use – wear on wrist, roll between palms, or squeeze in the hand for grounding input

Product Features

• Size: Large Plus A Bit (suitable for larger wrists or for those wanting a looser fit)

• Colour: Black

• Material: Stainless steel with protective coating

• Design: Spikey ring band that provides firm yet flexible sensory input without scratching

• Weight: Lightweight for comfortable daily wear

• Use: Wear as a wristband or roll between palms or fingers for deep pressure input

Perfect for:

• Children, teens, and adults who seek deep pressure for calming

• Sensory regulation in classrooms, therapy sessions, or workplaces

• Occupational therapy kits for sensory support and focus

• Fidgeters needing discreet sensory tools throughout the day

At Toybox Tales, we love sensory tools like the Wrist Spikey because they’re simple, effective, and always there when children or adults need them most – bringing calm confidence with every wear.