Glow in the Dark Stars

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Transform bedtime into a magical stargazing experience with Glow in the Dark Stars, available at Toybox Tales! Create your very own glowing galaxy on walls or ceilings and drift off to sleep under a sky full of twinkling stars.

These luminous stars absorb natural and artificial light during the day, then shine brightly at night — a calming, enchanting addition to any bedroom or playroom. Whether decorating a child’s room or adding a little wonder to your own, they bring a peaceful glow that makes every night feel special.

Easy to apply and remove, these stars stick to any clean, smooth surface — no tools, no fuss, and no expiration! Simply peel, stick, and let the magic begin.

🌟 Features:

• Create your own glowing night sky at home

• Absorbs light during the day, glows at night

• Reusable and long-lasting – they’ll shine forever!

• Easy to apply and remove from clean, smooth surfaces

• Perfect for bedrooms, playrooms, or sensory spaces

• Encourages calm, imaginative play and relaxation

• Recommended for ages 3 years and up

⚠️ Safety Note:
Choking hazard – small parts. Not suitable for children under 3 years.

✨ At Toybox Tales, we believe bedtime should be beautiful — and with Glow in the Dark Stars, kids can fall asleep under a sparkling sky of their very own.