Globber GO UP Deluxe Convertible Scooter w Light up Wheels - Teal

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

GLOBBER GO•UP DELUXE All-In-One 3-Wheel Foldable Scooter With Seat For Toddlers Aged 15M to 9Y+ in TEAL

Globber is an award-winning brand, recognised for its innovative designs and unmatched functionality across its entire range. Globber was recently awarded the Most Innovative All-Ages Scooter Brand2020 in the parents & baby category of UK LuxLife.

100% TOOL-LESS ALL-IN-ONE TODDLER SCOOTER WITH SEAT- Transform ride-on to walking bike to scooter mode, thanks to Globber’s innovative, patented design! 100% tool-less design; transform into different modes with a simple press of a button, for kids aged 15m to 9Y+.

FOLDABLE 3-WHEEL KIDS SCOOTER- 3-wheel foldable scooter for kids, thanks to Globber's patented folding mechanism with a push button, folding is fast & easy! You can easily fold up the scooter in this mode to carry it in trolley mode and conveniently store it away after playtime.

ADJUSTABLE SCOOTER WITH SEAT- 3-height adjustable seat with soft TPR, which moves upwards and backwards simultaneously, to offer more space for your little one’s legs as your toddler grows. Also comes with a 4-height adjustable scooter T-Bar with comfortable dual-colour TPR handlebar grips and an easy-to-use clamp.

ROBUST KIDS SCOOTER- Super-low metal reinforced structure with a wide, anti-slip composite deck, which supports up to 50kg and an extra-large & wide integrated brake delivers brake efficiency and prolongs wheel longevity.

EASY-TO-LEARN SCOOTING- Patented steering lock button fixes the steering system of the two front wheels to only move forward & backward, helping your child learn to balance. Unlock the button to enable lean-to-steer riding.

Seat heights: 27cm / 29cm / 31cm from the ground to the top center of the seat

T-bar heights: 67.5cm / 72.5cm / 77.5cm / 82.5cm from the ground

Weight (kgs): 3.97 ride on/ 3.37 walking bike /2.48 scooter