Diamond Art Kit - Unicorn with Pink Background

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

30 x 30 cm Full Drill 5D Diamond Art Kits

- Create awesome artworks that sparkle!
- This meditative craft is relaxing and stress relieving
- A mindful reinvention of the traditional puzzle
- So many cool designs to choose from
- Detailed instructions included
- An excellent gift idea

5D Diamond Painting is another name that indicates the art of painting with diamonds. The 5D stands for the special effect that the artwork conveys once finished, as it gives a very realistic effect. 5D meaning 5-dimensional also refers to the multi-faceted synthetic crystals (diamonds) used to complete the painting.

Each diamond has a corresponding number on the canvas. You can partially peel off the clear plastic layer if you only want to work on a section of the image. It can take a fair bit of time to complete, so this is advised. Remember to keep the clear plastic layer once fully removing from the canvas. YouTube is a great source for visual tutorials to help aid in the making of your 5D Diamond Art.
There, peers share tips on various processes and ideas for presenting your final work of art!

INSTRUCTIONS:

1. Please refer to the diamond colour key on the canvas to identify each diamond colour number which corresponds to the symbol on the canvas.
2. Using the tip of the applicator pen dig out a small amount of wax to fill the nib.
3. Pour your selected diamond colour into the tray. Agitate the tray from side to side to aid the diamonds to slot into the grooves (rounded side up).
TIP: It is easiest to start with just one colour of diamond, fill in all diamonds of that colour and then move on to another colour, this will help you stay organised.
4. Draw back or peel off the plastic covering from the canvas so you are ready to start placing your diamonds. Keep the plastic covering aside.
Using the tip of the applicator pen gently touch the rounded side of a diamond to pick it up. Find the corresponding symbol on the canvas and apply the diamond with pressure.
5. If you have incorrectly placed a diamond use the back end of the applicator to nudge it into place or use tweezers to remove.
6. Once you have finished filling up the canvas with diamonds, place the plastic cover back over the top and use a book, rolling pin, or hands to press down and apply extra pressure to keep the diamonds firmly attached.
Remove plastic covering. You are finished! Hang up your artwork as is, frame it, or give it to someone as a gift.

This product is not a toy. Made in China