2 In 1 Sea Animal And Their Habitats Peg Puzzle

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Introducing the 2 in 1 Sea Animal and Their Habitats Peg Puzzle by Koala Dream, an engaging and educational toy that takes children on an exciting journey beneath the waves. This peg puzzle features nine captivating sea animals, including whale, turtle, dolphin, shark, jellyfish, crab, fish and seahorse. As children lift each animal-shaped puzzle piece, they uncover a fascinating underwater environment in which the sea creature lives. Whether its rockpools, coral reefs, estuaries, or the vast open sea, each animal is associated with a unique habitat. This interactive feature allows children to explore and learn about different marine ecosystems while discovering the diversity of sea life. The 2 in 1 Sea Animal Peg Puzzle encourages imaginative play and fosters a love for marine life. Children can dive into the world of sea creatures as they match each animal to its corresponding habitat. Through hands-on exploration, they develop important cognitive and fine motor skills while expanding their knowledge of the underwater world. Crafted with attention to detail, the 2 in 1 Sea Animal and Their Habitats Peg Puzzle by Koala Dream showcases vibrant colours and durable construction, ensuring long-lasting enjoyment. The wooden pegs attached to each puzzle piece make it easy for little hands to grip and lift, promoting dexterity and hand-eye coordination.

Puzzle size approx. 30cmLx 22cmHx2cmW

• Rec. Age: 18 Months +
  
• 2 in 1 Sea Animal Peg Puzzle by Koala Dream
• Features 8 sea animals, including fish, jellyfish, stingray, dolphin, turtle, shark, prawn, and crabs
• Lift the animals to discover their unique underwater habitats, such as rockpools, coral reefs, and open seas
• Encourages imaginative play, cognitive development