Ty Beanie Bellies | Brrrnard the Snowman | Clip

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

The Ty Beanie Bellies | Brrrnard the Snowman | Clip is an adorable, pocket-sized winter companion that can go wherever you do! This charming snowman features super-soft fabric, sparkly eyes, and a friendly smile, making him the perfect accessory to clip onto your backpack, keys, or holiday decorations. With his cute size and festive design, Brrrnard brings a dash of winter joy wherever he goes.

Clip-On Fun: The handy clip allows you to easily attach Brrrnard to bags, zippers, or keychains, adding a touch of festive cheer to your daily adventures.

Soft and Cuddly: Made from ultra-soft fabric, Brrrnard the Snowman is as cuddly as he is cute, making him a delightful winter companion for kids and adults alike.

Perfect for On-the-Go: Compact and portable, this Ty Beanie Bellies Clip is great for taking on the go, whether you’re heading to school, work, or holiday festivities.

Great for Holiday Gifting: Whether as a stocking stuffer or a festive accessory, Brrrnard the Snowman makes a thoughtful and fun gift for the holiday season.

Add a little winter magic to your day with Ty Beanie Bellies | Brrrnard the Snowman | Clip, available at Toybox Tales, where we bring cute and collectible fun to every season!