Brio | Dynamite Mountain Tunnel 3 pieces

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Get ready for an explosive adventure with the BRIO 36044 Dynamite Mountain Tunnel, a dynamic addition to your child’s BRIO World railway. Designed to inspire curiosity and creativity, this wooden train accessory invites young explorers aged 3 and up to set off on thrilling journeys through a mountain that’s just waiting to erupt.

Place the TNT load into the mountaintop slot, push the wagon through, and—kaboom!—the mountain bursts open, scattering rocks and revealing a secret tunnel. This hands-on feature encourages imaginative storytelling, enhances fine motor skills, and introduces cause-and-effect concepts in a safe, screen-free environment.

Crafted from FSC®‑certified beech wood and durable plastic, the Dynamite Tunnel integrates beautifully with all BRIO World railway systems, offering endless opportunities for creative play and learning.

Whether your little one is crafting daring rescue missions or building an epic mountain railway, this engaging toy supports cognitive development and independent problem-solving while delivering non-stop fun.

Why Families Love It:

• Encourages imaginative and narrative play with an exciting ‘explosion’ effect

• Supports developmental skills like dexterity, spatial awareness, and STEM thinking

• Made from responsibly sourced materials for quality you can trust

• Fully compatible with all BRIO World wooden tracks for versatile play

Perfect for birthdays, holiday surprises, or just-because moments, the BRIO Dynamite Mountain Tunnel is a gift that sparks joy and discovery with every play session.