Brio | Classic Little Forest Train Set 18 pieces

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Ready to embark on an enchanting woodland adventure? The Little Forest Train Starter Set is a delightful way to introduce your child to the magic of imaginative play and the fundamentals of hand-eye coordination. Whether they’re busy logging and loading timber or simply taking a joyful ride through a charming forest scene, little ones will love every moment of discovery!

This beautifully designed wooden set includes everything you need to get started:

• 10x sturdy track pieces

• 1x classic BRIO engine

• 1x cargo wagon

• 1x detachable cargo tray

• 3x chunky cargo logs

• 2x vibrant trees

Perfectly sized for little hands and curious minds, the track layout measures a manageable 40 x 25.6 cm — ideal for playtime at home or visits to grandparents. All pieces feature BRIO’s signature magnetic couplings and track connections, making expansion easy and encouraging creativity as your child builds their very own BRIO World.

Expertly crafted from FSC-certified European beech wood and child-safe plastics, this set reflects Toybox Tales' commitment to quality, learning, and environmental care. Designed for toddlers aged 24 months and up, it’s a wonderful way to foster imaginative storytelling, motor skills development, and early construction play.

Why Parents and Gift-Givers Love It:

• Supports early childhood development through imaginative play

• Strengthens fine motor skills and hand-eye coordination

• Built with sustainable materials and tested to the highest safety standards

• A perfect birthday, Christmas, or ‘just because’ gift for curious young explorers

At Toybox Tales, we know every playtime is an opportunity for growth. Start your child's learning journey today with the Little Forest Train Starter Set — where wonder and adventure meet on every track!