Italtrike La Cosa Pigiama Leopard - Sustainable ride on

Toybox Tales Shipping Policy

Australia-wide delivery with care, speed, and transparency

1. Where We Ship
We proudly deliver to every corner of Australia – from capital cities to rural townships and remote communities.
At this time, international shipping is not available.

2. Shipping Rates
We aim to keep shipping simple and fair:

• Standard Shipping (orders under $150): $11.95
• Standard Shipping (orders $150+): FREE
• Express Shipping (small to medium packages): $19.95
• Express Shipping (large or bulky items): $39.95

Shipping rates are calculated at checkout based on your order value and item type.

3. Delivery Partners
We use a trusted mix of Australia Post and reliable courier services to get your order to you safely and efficiently.
Tracking details will be provided as soon as your order has been dispatched.

4. Bulky or Remote Deliveries
In rare cases, large or heavy orders going to remote locations may become uneconomical to ship at standard rates.

If this happens:

• We’ll contact you promptly with a revised shipping quote.
• Any additional postage costs will be charged at actual cost only, with your prior approval.
• No additional fees will ever be charged without your consent.

5. Shipping Timeframes
We dispatch orders as quickly as possible and aim to get your toys on their way within 1–2 business days.
However, please note that shipping times are not guaranteed and may vary due to carrier delays or peak periods.

Toybox Tales is not liable for delivery delays once your order is with Australia Post or our courier partners, but we’re always here to help if something goes wrong.

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Italtrike La Cosa Pigiama – Leopard Ride-On: Eco-Friendly Fun for Growing Explorers

The Italtrike La Cosa Pigiama – Leopard brings the adventure of the savannah into your home, offering a sustainable ride-on for toddlers aged 1 to 6 years. With its delightful leopard design and eco-conscious construction, this ride-on supports your child’s development while inspiring creative play.

Designed for a Greener Future
Crafted from soft GRS-certified felt and recycled polymers, this ride-on incorporates materials from 2.3 PET plastic bottles. It’s a planet-friendly way to encourage fun and learning for little adventurers.

Smooth, Quiet, and Floor-Safe
Featuring rubber-coated, non-marking wheels, the Leopard ride-on glides effortlessly across any surface, including wooden floors. Its compact design and 360° rotating front wheels make it perfect for tight indoor spaces.

Safe and Durable for Every Journey
From its sturdy construction to its rollover protection system, La Cosa Pigiama is built with safety in mind. Designed to withstand up to 50kg, it’s ready for years of fun-filled rides.

Key Features:

• Interactive Play: Encourages balance, coordination, and motor skills through active movement.
• Hidden Treasure: A secret storage compartment under the seat adds an element of surprise.
• Quick Setup: Arrives 99% pre-assembled—just click in the handlebars, and your child is ready to ride!

Child-Friendly Design
With a shockproof, rounded shape and whisper-quiet operation, this ride-on prioritises comfort, ease of use, and safety, making it an ideal first vehicle for young children.

Specifications:

• Dimensions: 22 cm (H) x 22 cm (W) x 48.5 cm (D)
• Seat Height: 21 cm
• Age Range: 1–6 years
• Standards: Compliant with Australian/New Zealand Standard (AS/NZS ISO 8124)

The Italtrike La Cosa Pigiama – Leopard is a sustainable, stylish ride-on that offers hours of fun while helping your little one develop essential skills. Proudly made in Italy, it’s a perfect blend of thoughtful design and eco-conscious play. 🌟