Ravensburger | John Deere Tractor Shaped Puzzle 24 Piece

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Let your little one piece together the power of play with the Ravensburger John Deere Tractor Shaped Puzzle! With 24 extra-large pieces and a striking tractor silhouette, this jigsaw is made for budding puzzle lovers aged 3 and up. It’s more than just a fun farmyard activity – it’s a fantastic way to build concentration, hand-eye coordination, and problem-solving skills.

Crafted with Ravensburger’s signature quality, this shaped floor puzzle features vibrant John Deere artwork that’s both engaging and educational. The sturdy, precision-cut pieces are perfect for small hands, offering a satisfying fit and a sense of accomplishment with every completed puzzle.

Ideal for rainy day play, screen-free afternoons, or thoughtful gifting, it’s a must-have for any young tractor enthusiast.

✨ Why families love it:

• Encourages early puzzle-solving skills and spatial awareness

• Extra-large pieces ideal for preschoolers

• Premium quality and durable design for lasting fun

• Combines learning with farm-themed fascination

🚜 At Toybox Tales, we’re all about puzzles that make playtime meaningful.