Cooee | Beach Cricket - Single

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

The Cooee Beach Cricket - Single Set is your go-to for spontaneous, fun-filled cricket games at the beach, park, or backyard. Compact, lightweight, and easy to carry, this set is perfect for quick matches and friendly competition with friends and family, providing hours of entertainment in the great outdoors.

Complete Single Cricket Set: The set includes a bat, ball, and stumps—everything you need for a casual game of cricket, whether you're practicing your batting skills or playing a full game.

Lightweight and Durable: Made from high-quality, lightweight materials, this set is designed for easy transport and durability. It’s built to last, making it the perfect companion for sunny beach days, park outings, or backyard fun.

Great for All Ages: Suitable for players of all ages and skill levels, the Cooee Beach Cricket Single Set brings family and friends together for some active outdoor fun. Whether you're teaching the kids or having a competitive game with friends, it's sure to be a hit.

Easy to Set Up and Play Anywhere: With its simple setup, you can get your cricket game started in no time, whether you're at the beach, park, or even in your own backyard!

Bring the joy of cricket wherever you go with the Cooee Beach Cricket - Single Set. Find this and other exciting outdoor games at Toybox Tales, your destination for endless fun and active play!