Magna-Tiles - Safari Animals - 25 Piece Set

Toybox Tales Shipping Policy

Australia-wide delivery with care, speed, and transparency

1. Where We Ship
We proudly deliver to every corner of Australia – from capital cities to rural townships and remote communities.
At this time, international shipping is not available.

2. Shipping Rates
We aim to keep shipping simple and fair:

• Standard Shipping (orders under $200): $11.95
• Standard Shipping (orders $200+): FREE
• Express Shipping (small to medium packages): $19.95
• Express Shipping (large or bulky items): $39.95

Shipping rates are calculated at checkout based on your order value and item type.

3. Delivery Partners
We use a trusted mix of Australia Post and reliable courier services to get your order to you safely and efficiently.
Tracking details will be provided as soon as your order has been dispatched.

4. Bulky or Remote Deliveries
In rare cases, large or heavy orders going to remote locations may become uneconomical to ship at standard rates.

If this happens:

• We’ll contact you promptly with a revised shipping quote.
• Any additional postage costs will be charged at actual cost only, with your prior approval.
• No additional fees will ever be charged without your consent.

5. Shipping Timeframes
We dispatch orders as quickly as possible and aim to get your toys on their way within 1–2 business days.
However, please note that shipping times are not guaranteed and may vary due to carrier delays or peak periods.

Toybox Tales is not liable for delivery delays once your order is with Australia Post or our courier partners, but we’re always here to help if something goes wrong.

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

MAGNA-TILES® Safari Animals 25-Piece Magnetic Construction Set, The ORIGINAL Magnetic Building Brand

Imaginations are running wild with the MAGNA-TILES® Safari Animals 25-Piece Set!  Whether indoors or outdoors, at home or in the classroom, little explorers can let their curiosity lead the way, as they follow the footprints of each adorable safari animal through this vibrant colored habitat. From finding new ways to monkey around with the magnetic shapes to dreaming up creative creature adventures, the opportunities for imaginative play are endless with the Safari Animals from the MAGNA-TILES® Animal Collection.

• What's Included:  25 magnetic pieces, including 4 Safari Figurines (Giraffe, Monkey, Lion and Elephant), 9 Squares, 10 Triangles (2 Right, 2 Isosceles, 6 Equilateral), 1 Arch, 1 Pentagon

• What Makes It Unique:  Includes four safari animal friends (Giraffe, Monkey, Lion and Elephant) to encourage imaginative play. Features savannah-themed set with leaf and footprint tiles in realistic colors to help bring new build ideas to life.

• Developmental:  Certified STEAM toy, per Dr. Gummer's Good Play Guide™, in partnership with The Toy Association™, for aiding in the development of fine motor skills, cognitive skills, language skills, social skills, teamwork and creativity. 

• Great for Gifting: Makes a great gift for little explorers ages 3+ to help spur their interest in animal adventures!

• More to Explore: Let’s get wild!  Check out the growing Animal Collection from MAGNA-TILES® for an opportunity to collect them all!  

• Always Compatible: All pieces are compatible with and complementary to all other MAGNA-TILES® sets.

• Safety Guaranteed:  All MAGNA-TILES® pieces are built to withstand countless hours of playtime.  Our signature lattice prevents cracking, while fastening rivets keep magnets safe and secure.

• Superior Quality: MAGNA-TILES® pieces are made from food-grade, non-toxic MABS plastic that’s free from BPAs, phthalates, and latex.  Our magnets are selected with kids in mind, letting them easily pull apart tiles for safe, frustration-free building.

• Made With Purpose: MAGNA-TILES® sets are loved by builders ages 3-99 and designed for kids to enjoy, without instructions or adult assistance. We're advocates for Meaningful Play, that is:  Fun, Engaging, Experience Based, Child Led and Developmental.

Contents:

• 4 Safari Figurines: Giraffe, Monkey, Lion, and Elephant

• 9 Squares

• 2 Right Triangles

• 2 Isosceles Triangles

• 6 Equilateral Triangles

• 1 Arch

• 1 Pentagon

For ages 3 years+.