Kaiko Fidgets | Pick “Em Starter Set Kaiko Picking, Popping & Hair Pulling Support

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Support little and big hands and minds with this clever set designed to soothe picking, popping, and hair-pulling urges.

If your child or yourself finds relief and focus through picking or popping textures, the Kaiko Pick 'Em Starter Set is a wonderful choice. Thoughtfully curated by Kaiko, this set provides safe, satisfying alternatives for children (and adults) who seek sensory input through picking behaviours, skin picking, hair pulling, or popping sensations. It’s also perfect for busy fingers needing quiet tactile engagement during school, therapy sessions, or at home.

What’s in the box?

The Pick ‘Em Starter Set arrives in a beautiful window tin and includes:

✨ Thread Pick ‘Em Disc
Contains both polyester threads and Japanese nylon fishing line, designed to replicate the sensation of hair pulling.

• Polyester threads: provide a gentle tug and may fray or break, adding to the ‘surgical-like’ satisfaction of getting it all out

• Nylon fishing line: mimics the feeling of pulling an ingrown hair; running your fingers along the sides lets you feel the ends like tiny chin hairs

✨ Stone Pick ‘Em Disc
Polished natural stones embedded in a tactile pad, ideal for popping out with fingers or tweezers.

• Can be repurposed after removal

• Squishing the pad feels satisfying whether stones remain in or are removed
  (Note: may not be suitable for those with trypophobia)

✨ 2 Pairs of Tweezers
Purpose-designed 403 chromium stainless steel tweezers, food grade, corrosion resistant, and high strength.

• Pointy tip tweezers

• Pointed slanted tip tweezers
  (Valued at $29.95)
  These are sharp tools for use with the picking pads under adult supervision.

✨ Teal Spikeyring Silicone Picking Pad
Flexible silicone with textured surfaces on both sides, ideal for ongoing picking support and sensory input.

• Can attach to a keyring for on-the-go calm
  (Valued at $14.90)

💛 Total kit value: $61.50

Why we love it at Toybox Tales

✔️ Supports children with picking or hair-pulling urges by providing a safe, discreet alternative
✔️ Excellent for focus during class, study, or therapy
✔️ Reduces stress and anxiety through repetitive tactile input
✔️ Durable, easy to clean, and portable for everyday use

Perfect for:

• Children who pick at skin, nails, or scabs

• Hair-pulling support and sensory regulation

• Teachers, OTs, and psychologists seeking fidget solutions

• Parents wanting quiet, mess-free fidgets for home or outings

At Toybox Tales, we carefully choose products that nurture children’s sensory needs and support families through every developmental journey. This Pick 'Em Starter Set is more than just a fidget kit – it’s a little box of calm and confidence.

For ages 8 years and up.