GraviTrax - Expansion Building

Toybox Tales Shipping Policy

Australia-wide delivery with care, speed, and transparency

1. Where We Ship
We proudly deliver to every corner of Australia – from capital cities to rural townships and remote communities.
At this time, international shipping is not available.

2. Shipping Rates
We aim to keep shipping simple and fair:

• Standard Shipping (orders under $200): $11.95
• Standard Shipping (orders $200+): FREE
• Express Shipping (small to medium packages): $19.95
• Express Shipping (large or bulky items): $39.95

Shipping rates are calculated at checkout based on your order value and item type.

3. Delivery Partners
We use a trusted mix of Australia Post and reliable courier services to get your order to you safely and efficiently.
Tracking details will be provided as soon as your order has been dispatched.

4. Bulky or Remote Deliveries
In rare cases, large or heavy orders going to remote locations may become uneconomical to ship at standard rates.

If this happens:

• We’ll contact you promptly with a revised shipping quote.
• Any additional postage costs will be charged at actual cost only, with your prior approval.
• No additional fees will ever be charged without your consent.

5. Shipping Timeframes
We dispatch orders as quickly as possible and aim to get your toys on their way within 1–2 business days.
However, please note that shipping times are not guaranteed and may vary due to carrier delays or peak periods.

Toybox Tales is not liable for delivery delays once your order is with Australia Post or our courier partners, but we’re always here to help if something goes wrong.

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

GraviTrax Expansion Set: Building - Increase the possible combinations and construct even more complex ball track systems.
Only playable with GraviTrax starter-set

Clear instructions – comes with clear instructions so that you can start building and playing within minutes.

Develops critical skills – playing and building with GraviTrax builds spatial reasoning and planning skills, and provides a great stealth learning experience.

Expand your GraviTrax starter-set with the building expansion pack. This kit lets you extend your run by combining additional base plates and other construction elements with your GraviTrax starter-set. You'll be able to increase the possible combinations and construct even more complex systems. How many detours can you build in before the finish? With the GraviTrax interactive track system, You can design and build your own race tracks and experiment with gravity, magnetism, and kinetics to propel your ball to the finish. With a variety of tiles, levels, tracks and features, you can control the speed of each ball. The open-ended building concept offers endless possibilities to design a different track every time you play. Add flair and speed to your tracks with expansion sets and action accessories. Experience the power of gravity with GraviTrax.

Includes - 29 expansion pieces: 2 base plates, 1 transparent level, 8 large height tiles, 4 small height tiles, 2 switches, 1 3-in-1 block, 1 Vortex, 1 finish line, 4 basic tiles, inserts for basic tiles: 2 catchers, 1 freefall, 1 Splash, 1 landing

With this set you expand your marble track system by combining the additional components with your GraviTrax starter set. This is so you can build ever bigger marble track worlds. How many detours will your ball manage before it crosses the finish line?

Warning: Not suitable for children under 3 years. Small components. Choking hazard.