Globber | Go Up Baby With Lights 360

Toybox Tales Shipping Policy

Australia-wide delivery with care, speed, and transparency

1. Where We Ship
We proudly deliver to every corner of Australia – from capital cities to rural townships and remote communities.
At this time, international shipping is not available.

2. Shipping Rates
We aim to keep shipping simple and fair:

• Standard Shipping (orders under $200): $11.95
• Standard Shipping (orders $200+): FREE
• Express Shipping (small to medium packages): $19.95
• Express Shipping (large or bulky items): $39.95

Shipping rates are calculated at checkout based on your order value and item type.

3. Delivery Partners
We use a trusted mix of Australia Post and reliable courier services to get your order to you safely and efficiently.
Tracking details will be provided as soon as your order has been dispatched.

4. Bulky or Remote Deliveries
In rare cases, large or heavy orders going to remote locations may become uneconomical to ship at standard rates.

If this happens:

• We’ll contact you promptly with a revised shipping quote.
• Any additional postage costs will be charged at actual cost only, with your prior approval.
• No additional fees will ever be charged without your consent.

5. Shipping Timeframes
We dispatch orders as quickly as possible and aim to get your toys on their way within 1–2 business days.
However, please note that shipping times are not guaranteed and may vary due to carrier delays or peak periods.

Toybox Tales is not liable for delivery delays once your order is with Australia Post or our courier partners, but we’re always here to help if something goes wrong.

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Globber Go Up Baby Lights 360 - Dark Blue/Pastel Blue, for 15m toddlers and kids aged 3-9years

A buddy for your little one throughout their toddler years! Designed for ultimate manoeuvrability, GO•UP BABY LIGHTS 360 °, made with 47-50% Global Recycled Standard (GRS) plastic, is a ride-on scooter makes your days out easier and more convenient with 360 ° parent steering that helps you guide your child as you go, go, go!

GO•UP BABY LIGHTS 360 ° is a 3-wheel scooter with seat for toddlers that transforms into a ride-on, walking bike, and toddler scooter. Ride-on (360 ° parent steering) and walking bike modes are designed for toddlers aged 15-36 months, and scooter mode is recommended for kids aged 3-9+.

GO•UP BABY LIGHTS 360 ° is 100% tool-less and equipped with a patented folding system, a patented steering lock system, an adjustable seat with backrest and T-bar, a durable deck, battery-free LED wheels, and an LED light-up module for extra glow-tastic fun.

Features:
360 ° Easy Parent Steering -You can guide your child in ride-on mode with 360 ° manoeuvrability—feel the freedom!

100% Tool-less Design - 100% tool-less design allows you to easily switch between different modes without the need for any tools or screws

Patented Folding System - easily be folded by a simple push of a button

Patented Steering Lock System - The front wheels can be fixed in a forward-and-backward movement, allowing your child to practice balance and gain confidence in scooting. Once they’re ready, simply release the steering lock button so they can start turning the wheel and steering on their own.

Adjustable Seat with Backrest and T-Bar - a 3-height adjustable TPR seat and a 4-height adjustable T-bar.

Durable Scooter Deck - anti-slip, low reinforced structure that supports up to 50kg.

LED Light-Up Module and Battery-Free LED Wheels - built-in LED light-up module activated by vibrations with an ON and OFF function, plus two high-quality, battery-free LED light-up 121mm PU-casted front wheels that flash in white for extra fun