Cactus - Flash - Kids Fitness Activity Tracker - Purple

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Keep kids and teens moving with the Cactus Flash Fitness Activity Tracker – Purple. Packed with features and designed for everyday wear, this easy-to-use smartwatch is the perfect way to encourage healthy habits while keeping things fun and stylish.

With 16 sport modes, automatic heart rate monitoring, step counting, calorie tracking, and sleep monitoring, it helps kids set goals and stay active. Plus, handy vibration alerts remind them to move, drink water, or check notifications for calls and messages.

The Flash is IP68 waterproof, making it safe for swimming and showering, and the 0.96” screen is simple to navigate. The comfortable strap fits wrists from 13.7–19.3 cm, and the tracker connects via Bluetooth (Android 4.4+ / iOS 8.0+) using the Runmifit App. Charging is easy too — no cables needed, thanks to the magnetic USB charger.

✨ Features:

• Tracks steps, calories, sleep, HR, BP & oxygen

• 16 sport modes + vibration alerts for activity, hydration & calls/messages

• Waterproof rating: IP68 (swim & shower safe)

• 0.96” display with multiple watch face options

• Extra functions: stopwatch, alarms, camera control & “find my phone”

• Band fits wrists 13.7–19.3 cm

• Battery life: 7–10 days

• Includes magnetic USB charger (no extra cords needed)

• Packaged in a Cactus gift box with manual

• Suitable for ages 6 years and up

💜 The Cactus Flash Fitness Activity Tracker – Purple is the perfect mix of fun, function, and fitness — helping kids and teens stay active, healthy, and connected.