Connetix | Light Star Pack 28 Piece

Toybox Tales Shipping Policy

Australia-wide delivery with care, speed, and transparency

1. Where We Ship
We proudly deliver to every corner of Australia – from capital cities to rural townships and remote communities.
At this time, international shipping is not available.

2. Shipping Rates
We aim to keep shipping simple and fair:

• Standard Shipping (orders under $200): $11.95
• Standard Shipping (orders $200+): FREE
• Express Shipping (small to medium packages): $19.95
• Express Shipping (large or bulky items): $39.95

Shipping rates are calculated at checkout based on your order value and item type.

3. Delivery Partners
We use a trusted mix of Australia Post and reliable courier services to get your order to you safely and efficiently.
Tracking details will be provided as soon as your order has been dispatched.

4. Bulky or Remote Deliveries
In rare cases, large or heavy orders going to remote locations may become uneconomical to ship at standard rates.

If this happens:

• We’ll contact you promptly with a revised shipping quote.
• Any additional postage costs will be charged at actual cost only, with your prior approval.
• No additional fees will ever be charged without your consent.

5. Shipping Timeframes
We dispatch orders as quickly as possible and aim to get your toys on their way within 1–2 business days.
However, please note that shipping times are not guaranteed and may vary due to carrier delays or peak periods.

Toybox Tales is not liable for delivery delays once your order is with Australia Post or our courier partners, but we’re always here to help if something goes wrong.

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Discover the magic of open-ended STEAM play as you take colour and light exploration to a whole new level. Featuring pentagons, squares and equilateral triangles in all eight bright colours – plus a rechargeable light-up magnetic tile, this pack is designed to transform construction play into a wonder-filled lightshow!  

Explore Colour and Light Like Never Before  
At the touch of the button, you can brighten your play from every angle. Simply light up one side of the tile to see the magic shine through or create something entirely different by lighting up both sides and watch your design burst to life! Featuring the CONNETIX unique bevel design, children can experiment with the intensity and direction of light to explore fun STEAM learning concepts from colour mixing to refractions, shadows and optical illusions.  

Illuminate the Possibilities of Open-ended Play  
Spark creativity and hours of open-ended play as children create star-lights, houses, animals, Ferris Wheels, 3D shapes and so much more. With three easy-to-use dimming settings, you can choose the mood of your play – whether you’re winding down for bedtime, illuminating a pillow fort or dancing in a dark disco there’s hours of imaginative fun to discover, then simply re-charge for the next day. Designed to be entirely compatible with the CONNETIX range and existing collections, combine this pack to add exciting new elements and supercharge your play! 

High-quality with Enhanced Safety Features  
CONNETIX tiles are built to last with an exclusive bevel design that provides added strength while offering beautiful clear refractions. Combined with strong magnets, CONNETIX allow children to build bigger and expand the possibilities of construction play.   

Each tile (including the light-up tile containing a lithium battery) is strongly secured with ultrasonic welding and rivets, made with non-toxic ABS plastic, that is BPA and phthalate free, ensuring enhanced safety and durability. While the battery is safely contained, we recommend monitoring for damages and following safety precautions. Recommended for and enjoyed by builders 3+ years.  

Package Contents

Each pack includes: 

• 1 x Light-Up square
• 12 x Standard squares 
• 12 x Equilateral triangles
• 2 x Pentagons 
• 1 x Charging cable – USB-C to USB
• Inspiration Book