DIY Dino | Triceratops

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Let your child step into the world of gentle giants with the Wild Thingz DIY Dino – Triceratops. This hands-on construction kit invites eager explorers (3 years and up) to build and rebuild their own three-horned dino friend using the included child-sized screwdriver. Every twist of the screw helps nurture perseverance, concentration and fine motor confidence.

Once assembled, this sturdy dino comes to life with poseable joints and removable parts, encouraging repeat builds and playful exploration. It is a sensory delight that subtly fosters spatial awareness, cause-and-effect understanding and proud moments of accomplishment.

Compact yet captivating, this delightful STEM toy is perfect for sparking learning through tactile, imaginative play.

Key Features & Benefits

• Encourages fine motor development through hands-on assembly

• Enhances concentration and perseverance with guided construction

• Builds spatial awareness and cause-and-effect learning through poseable components

• Sturdy and repeat-friendly design, ideal for early DIY projects

At Toybox Tales, we choose toys that spark learning while celebrating childhood wonder. The Wild Thingz DIY Dino – Triceratops is a charming blend of creativity, STEM discovery and imaginative play. It is exactly the sort of toy we know families will enjoy building together, one helpful, hands-on moment at a time.

For Ages: 3+