MLEM Space Agency

Toybox Tales Shipping Policy

Australia-wide delivery with care, speed, and transparency

1. Where We Ship
We proudly deliver to every corner of Australia – from capital cities to rural townships and remote communities.
At this time, international shipping is not available.

2. Shipping Rates
We aim to keep shipping simple and fair:

• Standard Shipping (orders under $150): $11.95
• Standard Shipping (orders $150+): FREE
• Express Shipping (small to medium packages): $19.95
• Express Shipping (large or bulky items): $39.95

Shipping rates are calculated at checkout based on your order value and item type.

3. Delivery Partners
We use a trusted mix of Australia Post and reliable courier services to get your order to you safely and efficiently.
Tracking details will be provided as soon as your order has been dispatched.

4. Bulky or Remote Deliveries
In rare cases, large or heavy orders going to remote locations may become uneconomical to ship at standard rates.

If this happens:

• We’ll contact you promptly with a revised shipping quote.
• Any additional postage costs will be charged at actual cost only, with your prior approval.
• No additional fees will ever be charged without your consent.

5. Shipping Timeframes
We dispatch orders as quickly as possible and aim to get your toys on their way within 1–2 business days.
However, please note that shipping times are not guaranteed and may vary due to carrier delays or peak periods.

Toybox Tales is not liable for delivery delays once your order is with Australia Post or our courier partners, but we’re always here to help if something goes wrong.

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

gameSend your cats throughout the solar system to occupy planets and moons. 

2-5 Players  |  30-60 Mins  |  Ages 8+

Features: Area Majority / Influence, Dice Rolling, Push Your Luck

Description:

• Purrfectly engaging for every level of experience from family players to core gamers
• Fun and appealing cat-in-space theme combined with extraordinary artwork
• Focus on fun rather than points and victory
• High quality components (including gaming mat) elevating table presence

Designed by: Reiner Knizia

In MLEM: Space Agency, you want to place your "catstronauts" on planets and moon throughout the solar system — and if they happen to venture beyond the Oort Cloud to the Milky Way at large, so much the better.

Each player in the game has a team of eight cats, each with a special power. Each turn, one player is the lead and places a catstronaut of their choice from their remaining crew on the spaceship, after which each other player does the same.

The player then rolls six dice, and (ideally) chooses all dice of one value that matches a listed value for the spaceship's current location. On the starting space, for example, you can choose 1s, 2s, or comets. You move the spaceship ahead equal to the sum of the chosen dice, then decide to either abandon ship — placing your catstronaut on the moon or planet next to your space — or keep moving ahead. Each other player can abandon ship as well, assuming that space exists. (Each moon can hold only one catstronaut, for which that player receives a fixed amount of points, whereas planets can hold any number of catstronauts, with points being awarded at game's end based on majority scoring.)

If the lead catstronaut abandons ship, the next catstronaut on the ship becomes the lead. Eventually either all catstronauts on the spaceship will have found a new home — possibly even on a comet exiting the Oort Cloud — or the lead catstronaut will fail the die roll, sending everyone on board back to Earth.

When all eight catstronauts of one player have been sent into space, the game ends.