Meavia | Sunny the Weighted Sensory Turtle

Toybox Tales Returns & Refunds Policy

Hassle-free returns with a little care and clarity

1. 30-Day Return Window
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible, items must be:

• In the same condition as received
• Unused and unworn
• With all original tags and packaging intact

It is the sender’s responsibility to ensure items are securely packaged for safe return.

2. Return Shipping & Fees

• Return postage is at the sender’s expense (unless the item is faulty or incorrect).
• Original shipping charges are non-refundable for change-of-mind returns.
• Some returns may incur a restocking fee of up to 10%, especially for bulk or special orders.

3. How to Start a Return
To request a return, please email hello@toyboxtales.com.au or call (03) 9521 6998 before sending any items back.
Returns without prior authorisation will not be accepted.

4. Faulty, Damaged, or Incorrect Items
We care deeply about product quality and your experience.

Please inspect your order immediately upon delivery. If your item is:

• Faulty or defective
• Damaged in transit
• Not what you ordered

Contact us within 7 days of delivery so we can resolve it quickly. Where applicable, we may request photos to assist with assessment.

5. Refunds
Once we receive and inspect your return, we’ll notify you of the outcome.

• If approved, refunds will be processed via your original payment method.
• Please allow time for your bank or credit card provider to complete the transaction.

6. Exchanges
Need a different item or size?
Simply return the original item as per the above steps, and once accepted, place a new order to avoid delays or stock shortages.

7. Items Not Eligible for Return
For hygiene, safety, and customisation reasons, the following items cannot be returned:

• Perishable goods (e.g. food, plants, flowers)
• Personal care items (e.g. beauty products)
• Custom or personalised orders
• Gift cards
• Items marked as sale or clearance

If you’re unsure whether your item qualifies, feel free to contact us before purchasing or returning.

8. Data & Privacy Assurance
Any personal information you provide during the return process will be handled in accordance with our Privacy Policy, and used solely for processing your return or exchange.

Introducing our big sea turtle lap pad, a delightful and versatile sensory experience for all ages. With a weight of 3 lbs, Sunny offers a multi-functional lap pad that can be used as both a weighted sensory toy and a detachable sensory pillow. Each vibrant fabric section features different sensory materials, while a marble fidget tail adds an extra dimension of engagement. The unique design makes Sunny an ideal companion for activities like focusing, watching TV, or traveling. Crafted from premium materials and filled with safe, non-toxic polyethylene beads, Sunny is built to last and has undergone rigorous safety testing. Particularly suited for children with special needs like Autism or ADHD, Sunny arrives with an endearing letter to establish a heartfelt connection with its new best friend. A truly perfect and lasting gift choice.

FEATURES
Large Size: 22 in. long with tail, 15 in. wide, approx. 9.5 in. tall (56 x 35.6 x 22.9 cm.)
Weight: 3lb. (1.36 kg.)
Textures include: Nubby, shag, plush, velvet, satin, sparkly flip sequins, and fidget marble tail
Weighted feet (polyethylene beads, BPA-free, hypoallergenic)
2-Piece Set: Separates to become a sensory pillow and sequins weighted lap pad
Detachable shell w/ 4 clips: Encourages fine motor development
Color: pale green accented with purple, pink, yellow, lime green, aqua blue, yellow, orange, red and black
Safety Features: Embroidered eyes and mouth.
Exterior material: 80% polyester, 20% cotton, extra soft
Filling: 100% polyester, all new materials, weighted plastic beads
Recommended for ages 3 and up
Ideal for kids and adults with sensory needs including gift for blind, autism, ADHD, calming anxiety, stress relief

Meavia aim to provide the most well-considered toys and tools possible to aid in the development of Autistic children and kids with other learning and developmental challenges. Our products and platforms are designed to bring hope to parents as they witness their children achieve specific and significant goals, without forgetting that sometimes just having fun is valuable as well.